Privacy Policy

Your privacy matters. This policy explains what information is collected when you contact the practice or attend sessions, and how it is kept safe.

Information collected

Your name, contact details and a brief description of your enquiry, plus confidential session notes kept securely for the duration required by the BACP Ethical Framework.

How it is used

Solely to respond to your enquiry, arrange appointments and support your therapeutic work. Your details are never sold or shared for marketing.

Confidentiality

Session content is confidential, with rare exceptions where there is a serious risk of harm or a legal requirement to disclose. Anonymised material may be discussed in clinical supervision.

Your rights

Under UK GDPR you may request access to, correction of, or deletion of your personal data at any time by emailing sussexcounselling@outlook.com.